Drawing from the background readings and resources, prepare a scholarly paper that addresses the following aspects of conflict management.

Identify and describe the two main aspects of ‘school context’ as discussed in the Boyd reference.

  • Describe the main features of each context.
  • Using the NSBA references, identify types of conflict that can arise in the two aspects of ‘school context.’
  • Describe typical obstacles that must be overcome.
  • Identify and explain strategies appropriate to the ‘school context’ that can be implemented by a school leader to deflect conflict regarding change (i.e., if conflict cannot be eliminated then how can resistance to change be minimized?)
  • Billikopf, G. (2009). Conflict management skills. Party Directed Mediation. 2nd Edition. Retrieved May 2012 from….

    Boyd, V. (n.d.). School context: Bridge or barrier to change? Southwest Educational Development Laboratory. Retrieved March 2016 from

    Callanan, G. A., Perri, D.F. (2006).* Teaching conflict management using a scenario-based approach. Journal of Education for Business, 81(3). Retrieved May 2012 from ProQuest.**

    Lopez-Zafra, E., Garcia-Retamero, R., & Martos, M. P. B. (2011). The relationship between transformational leadership and emotional intelligence from a gendered approach. Retrieved May 2012 from ProQuest.**

    Organization for Economic Co-operation and Development (2014). Improving School Leadership: The Toolkit. Retrieved August 19, 2014 from:

    Scott, E. (2010). How to handle unresolved conflict in your family. Retrieved May 2012 from…

    *Although this resource is somewhat dated, it is a seminal piece of research.